© GROFA hotel and restaurant
HOTEL POLICY
GROFA Booking Conditions
By ordering our services - you automatically agree to the rules of their provision, the order of placement and cancellation of hotel reservations. This agreement is a public offer, and its terms are the same for all our guests.
COVID - security The staff of the hotel and restaurant are vaccinated, we work all season in the usual mode in compliance with certain anti-epidemic measures. According to the current legislation during the maximum red level - guests of the resort must have a negative PCR test or passport of vaccination
• It is necessary to make a prepayment of 30% of the total cost of accommodation within 5 days of ordering the service
• Payment is made per day of accommodation according to the set estimated time: arrival from 2:30 PM - departure until 11:30 AM
• Prices are in UAH, the equivalent in foreign currency is for information purposes only
• The guest must fill out a registration card and present documents proof of identity
• Payment is made per day of accommodation according to the set estimated time: arrival from 2:30 PM - departure until 11:30 AM
• Prices are in UAH, the equivalent in foreign currency is for information purposes only
• The guest must fill out a registration card and present documents proof of identity
• Children up to 5 years old are accommodated free of charge in a room with parents without providing an extra bed
• The cost of an extra bed with breakfast and dinner for adults and children over 5 years 1000 UAH / day
• The cost of early check-in from 8:00 AM is 50% of the cost of accommodation for one day in the selected room
• The cost of late check-out until 6:30 PM is 50% of the cost of accommodation for one night in the selected room
• Accommodation with animals up to 15 kilograms is possible with a deposit of UAH 3,000
• The cost of an extra bed with breakfast and dinner for adults and children over 5 years 1000 UAH / day
• The cost of early check-in from 8:00 AM is 50% of the cost of accommodation for one day in the selected room
• The cost of late check-out until 6:30 PM is 50% of the cost of accommodation for one night in the selected room
• Accommodation with animals up to 15 kilograms is possible with a deposit of UAH 3,000
• To cancel the reservation please call the number +38 (095) 039 10 40 or contact us at www.fb.com/Grofahotel
• In case of no-show or cancellation less than 15 days before arrival, the prepayment is non-refundable
• If canceled 30 days before arrival, the prepayment will be refunded in full.
• If canceled 15 days before arrival, 50% of the prepayment will be refunded
In case of closure of the resort of Bukovel due to quarantine, the prepayment can be used within a year from the date of the scheduled arrival. The hotel is not responsible for transport connections.
• In case of no-show or cancellation less than 15 days before arrival, the prepayment is non-refundable
• If canceled 30 days before arrival, the prepayment will be refunded in full.
• If canceled 15 days before arrival, 50% of the prepayment will be refunded
In case of closure of the resort of Bukovel due to quarantine, the prepayment can be used within a year from the date of the scheduled arrival. The hotel is not responsible for transport connections.
• Accommodation with electrical appliances
• Smoking in rooms and public areas, except in certain places
• Take dishes and cutlery out of the restaurant without the prior consent of the waiter
• Bring and store in the room firearms and other weapons, substances, materials and objects dangerous to human life
• Leave minor children unattended
• Store ski equipment in the room, not in a specially equipped room
• Break the silence from 12:00 PM to 07:00 AM
The guest is obliged to compensate the hotel in case of loss / damage to property, including through the fault of the persons invited. The amount of damage is determined by the hotel administration.
• Smoking in rooms and public areas, except in certain places
• Take dishes and cutlery out of the restaurant without the prior consent of the waiter
• Bring and store in the room firearms and other weapons, substances, materials and objects dangerous to human life
• Leave minor children unattended
• Store ski equipment in the room, not in a specially equipped room
• Break the silence from 12:00 PM to 07:00 AM
The guest is obliged to compensate the hotel in case of loss / damage to property, including through the fault of the persons invited. The amount of damage is determined by the hotel administration.
Hotel contacts Booking Department ✆ +38 (096) 402 31 60 Reception 24/7 ✆ +38 (068) 256 97 97 ⌂ Bukovel, Vyshnya Tract 318, Lower Extraction Station 1R Get directions ↗ |